Help Desk & Customer Care

Contact Support

Need assistance with verification, finding a specialist, or institutional partnership? Our dedicated Phnom Penh support team is ready to help.

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Direct Contact Info

Support Hotline +855 (0) 23 900 900 / 012 333 444

Official Email support@rokcheang.com

Headquarters Russian Federation Blvd (110), Phnom Penh, Cambodia

Office Working Hours Monday – Saturday: 8:00 AM – 5:30 PM (ICT)

Workers can upload an ID, training certificate, trade certificate or business registration. RokCheang staff check the document; once approved, the profile shows a “Verified” badge. Verification confirms documents, not work quality.

Yes, searching and connecting with verified professionals on RokCheang is free for clients and property owners.

Verification audits typically take between 2 to 4 business days once all required technical documents and certificates are uploaded.